Casino Joy review

An upbeat, quality casino from Genesis Global that’s sure to put a spring in your step with its huge slots catalogue and tasty rewards program. Comes with 200 spins or a live dealer special.

Our Rating:  8.2

Popular Games at Casino Joy

CASINO OVERVIEW, PROFILE AND RATINGS

WELCOME PACKAGE

100% Up To £200

And 200 Starburst Spins

SIGNIFICANT TERMS:
18+, New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on Starburst games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Terms apply. BeGambleAware.org.

BANKING OPTIONS

Min Deposit: £10  |  Min Withdrawal: £20
Max Withdrawal: £5,500 per week
Withdrawal Time: Up To 24 Hours

Visa Debit and Credit Mastercard Maestro Skrill Neteller Paypal Paysafecard

SOFTWARE AND GAMES

Total Slots: 1,100
Games Suppliers: 50
Total Live Tables: 93
Others:

GENERAL INFORMATION

Name: Casino Joy
Website:
www.casinojoy.com
Operator: Genesis Global Ltd
Launch Date: 2018
Licence: UK Gambling Commission and Malta Gaming Authority

THE CASINO HEAT RATINGS

Software & Games

8

Bonuses & Promos

8

Cashier Options

8

Withdrawal Times

8

Reputation

9

Overall Quality Score

8.2

WHAT WE LIKE

200 Starburst Spins
Paypal accepted
Huge slots catalogue
Special Live Dealer Welcome Bonus
Trusted operator

WHAT WE DON'T LIKE

Live support is not 24/7

ABOUT THIS CASINO

Genesis Global is a network of casino sites that we have a lot of time for here at The Casino Heat. Their roster of brands includes Vegas Hero, Genesis Casino, and the 2019 launch, Casino Gods. Each one offers a very similar catalogue of games and promotions yet manages to present them in a unique and interesting way. And we like that. So at Casino Joy you know what you’re going to get – a first class gambling experience delivered by a top operator in the business.

The theme here is simple but upbeat, with a summery kind of vibe that should appeal to most players. The range of slots on offer includes titles from Big Time Gaming through to Quickspin and Thunderkick. But Casino Joy aren’t just appealing to the slots fanatics out there. They also pitch this site at live dealer purists, offering streamed tables from the best in the business, Evolution Gaming, and offering the rare treat of the option to choose a special live dealer welcome bonus to try the tables.

If what you’re looking for is a reliable and trustworthy name in the industry to guide you through an entertaining and safe gambling experience, then Casino Joy is up there with the best of them. If you choose to join, the journey starts with the following promotions.

BONUSES AND PROMOTIONS

As a new customer at Casino Joy you have a choice of two different welcome packages:

  1. Slots Bonus:If slots are your thing then you can take up the offer of a bumper bonus consisting of 200 Starburst Spins and 100% up to £200 with your first deposit. The full terms of this offer appear further up this page. Key points to note are that you must deposit £10 or more to quality, and your spins come in sets of 20 every day for 10 days. Any winnings are credited as bonus funds and must be wagered 40x before they can be withdrawn, with a maximum of £100 winnings available from your spins.
  1. Live Dealer Bonus – If live dealer tables are more up your street then Casino Joy also offer a live dealer bonus. Note that you can’t have both – it’s an either / or offer which must be opted into on deposit. You get 100% up to £100 to spend on the tables, with a max bet of £30 and a 40x wagering requirement on the bonus. As with all table game bonuses, game weightings will apply, so check the site for full details.

On top of these welcome rewards Casino Joy offer some good promotions to regular players. These have include Tuesday Pool Parties which are an excuse to offer up 25% extra with the first deposit of the day each week, and extra gifts each Thursday evening to anyone who has deposited and played in the last 7 days. Whilst for VIPs there is an invitation-only high roller club which gives you access to a dedicated VIP manager, special birthday bonuses, enhanced offers and invites to hospitality sporting events.

CASINO LICENSING INFORMATION

This casino is licensed by the Malta Gaming Authority and the UK Gambling Commission. That means that you can enjoy safe, secure and fair gaming. All the slots have been fully tested and audited by third parties and all financial transactions are secure and encrypted. Find out more in our Guide to Gambling Law and Licensing.

GAMES AND SOFTWARE

The online casino industry continues to innovate and improve the quality of their products year on year. In both slots and live dealer there have been so really exciting developments in the last few years and it’s great to see that Casino Joy’s catalogue reflects these. On the slots side we see the full suite of Big Time Gaming titles, including their infamous Megaways™ set, which now includes games developed by rival studios who have licensed the expanding reels format. There are also some of the latest and greatest games from devlopers as diverse as NetEnt, Thunderkick, Push Gaming and Oryx.

On the Live Dealer side there are tables from industry leaders Evolution Gaming, as well as slots-specialists NetEnt. Highlights of the live streams include European Roulette, Immersive Roulette, and variations on Poker, including Ultimate Texas Hold Em. There is also the Wheel of Fortune-style Dream Catcher game which has big cross-over appeal and might tempt you in if you are normally stuck to the reels.

CASHIER OPTIONS

The benefits of gambling with a big operator are many – trust, security, a better range of games, and (usually) a better standard of customer support. Another reason to bet with a business like Genesis Global is that their platform supports a wide range of payment options. So alongside your favourite debit or credit card are eWallet services Neteller and Skrill, and since 2019, Paypal too. There is also the option to pay by mobile through BOKU, a service that allows you to deposit without giving your bank details over, or use Trustly, iDebit and pre pay option, Paysafecard. 

If you join up with Casino Joy you can expect to have any withdrawals processed in under 24 hours, usually in just 2 to 3. Remember that from May 2019 operators are required to ask for account verification documentation as soon as they are able to after registration to avoid delays in processing your first withdrawal.

CUSTOMER SUPPORT

If you need to speak to anyone from the support team at Casino Joy then you can do so via live chat, email or phone between 7am and midnight every day. There is also a pretty comprehensive FAQs page on the site to help you if you have a query outside of these hours.

OUR VERDICT

Casino Joy is a solid and reliable bet for anyone looking for some entertaining slots or live dealer action online in the UK. The huge range of games on offer means there will be something for everyone here. The site is fully licensed in both the UK and Malta and Genesis Global’s expertise in operating multiple sites means you are in safe hands and can be sure of a professional experience.

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